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Our 30 Day Money Back Guarantee!

Buy Glock Shop Inc, is committed to providing you with a 21st Century on-line shopping experience. We strive to only carry the finest products available and to ship them in a timely, cost effective manner.

Part of that state-of-the-art shopping experience is our 30 Day Money Back Guarantee. With just a few, legally mandated restrictions, we will gladly accept your return, for whatever reason, simply because we want you to be 100% Satisfied with each and every purchase.

For more information on our shipping,

Thank you for visiting our webstore and joining the hundreds of thousands of satisfied Online Pistol Store customers.

Standard Shipping Method:

We ship all domestic orders via FedEx (Federal Express) or USPS (United States Postal Service). If you require us to ship using a particular method or need to make special arrangements to recieve your package, please call the GlockStore Command Center at 1-800-601-8273 and/or leave notes in the comments section of your order at checkout.

Pick-Up In Store:

We are happy to provide a “pick-up in store” option for our local customers. We cannot, however, hold your orders for an indefinite period of time.

When your order is ready for pick-up, we will send you an email notification. If you have not picked up your order within 14 days, we will ship your order to your billing address. Normal shipping charges will apply.

Signature Required Shipping:

If your order is over $500, or contains Complete Uppers, Conversion Kits, or Red Dot Optics your shipment will likely be sent as “signature required.”

If you would prefer that your order be shipped “signature required” regardless of the dollar amount, you must call in to place your order and ask the Cutomer Service Representitive to ship it that way. A small fee applies.

Cancelling Your Order:

Until your order is shipped, you may cancel your order and receive a full refund.

Any partial cancellation in which your order’s new total is below $100 will result in a shipping charge, or a shipping fee deducted from your refund. The fee for shipping will be determined by shipping method and charged/deducted as if placing a new order online.

The most definitive way to cancel your order is to call us and speak to a Customer Service Rep. They can answer any questions about the stage your order is in and when to expect a refund, if your order was billed.

You may also ask for your order to be cancelled through email via CustomerService@buyglockshop.com or through our Contact Us page. Please keep in mind an email request for cancellation may delay the process 24 to 48 Hours due to the email volume we receive.

Regardless of the method, please be advised your order has not been cancelled until you receive a cancellation email from us.

Holds, Billing, & Refunds:

How to return an item is covered in that section… but here’s how cancellations may affect your billing.

Once you place an order, your bank is notified that you want to make a purchase from us. Your bank then places a HOLD on that amount in anticipation of Buy Glock Shop billing them for this amount.

If you cancel BEFORE we have BILLED you, the HOLD can remain on your account for 3 to 5 days, depending on the individual Credit Card companies policy.

If you cancel AFTER we have BILLED you, we will need to issue a refund. Once issued, the refund can take up to 48 Hours to post to your Credit Card account.

If your product has ALREADY SHIPPED, you will need to follow our Return Policies detailed in the following section.

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